Return policy
Return
The condition of the goods, when you send it back
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to determine the nature, characteristics and the way it works. In other words - you can try the product in the same way as if you tried it in a physical store. If the product is tested further than what is described above, we consider it as used, which means, that you get none of the purchase amount back.
Refund of the purchase amount
If you regret your purchase, of course you will get the amount you have paid us back. We will return the amount without undue delay and in any case within 14 days from the date on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same payment method that you used for the initial transaction, unless you have expressly agreed otherwise. We may withhold reimbursement until we have received the product, unless you have supplied us with evidence of having sent back the goods. If you regret your purchase, the item must be sent to:
Borgmestervangen 5, 1.4,
2200 København N,
Denmark.
You can also refund the goods by giving clear message and deliver it in person at the above address.
Payment
Maestro
Mastercard
Complaints
Contact us
For further informations regarding any speculations, please contact us at: info@resoluteco.dk